Susan Simkins

User Experience Design Consulting and Technical Training

Hi there.

My no. 1 UX skill can’t be taught — it’s compassion.

It makes me a better collaborator with co-workers, and a more empathetic designer for users. It helps me write content that makes learners feel understood, and rescue abandoned kitties that need extra care in my down time. Welcome to my world.

My background is diverse — including designing and creating technical training, conducting qualitative UX research, and front-end web design and development.

In my free time I enjoy rescuing kitties and hobbies like thrifting, gardening, sculpting, painting, and video games.

Susan Simkins holding Atticus, her black cat, as a kitten and as an adult
My rescue cat and project manager, Atticus, as a neonate (top left) and grown up (bottom right)

Need help with a project?

Share some details about your project and the best email to get in touch. Current timeline is April 2025 for starting new projects.